I encountered a serious problem during the busy tax season in connection with our tax compliance practice, which is a significant component of our CPA practice. Our network went down and we needed to be up and running the next day in view of our statutory deadlines. Root-InfoTech went the extra mile for us – their staff person pulled an all-nighter and dealt with our problem between 11pm and 6am. We were operational when our staff arrived the next day at 8am. This outstanding performance was beyond the call of duty and cemented our loyalty to Root-InfoTech.