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Managed IT Services

We know that you need to be able to count on your IT gurus. We’re here to help you run your business and make sure that it runs smoothly. We offer 24/7 monitoring and protection of your technology so that it stays up and running at all times. We also offer flat rate and per hour billing so that you can choose what works best for your budget. And if you need anything else? Our team of experts is ready to step in and help!     –Learn More

Co-Managed IT Services

Do you find yourself in that stage where you have and need in-house IT support but have projects that are just too big for a small staff? Or maybe your IT staff lacks the expertise for a project that needs done. Outsourcing project work to Root-InfoTech will allow you to benefit from our experts vast range of skills and extra manpower to get over the finish line. With co-managed IT, you’re getting in-house help plus outsourced experts, for a deeper well of resources and knowledge than you could have on staff. It’s expert support for your own IT team and it’s essential.     –Learn More

Network Monitoring

We know that network issues can be a bit like wild animals. They’re always moving around, trying to find new places to explore, and they’re constantly changing their appearance so you’ll never see exactly what’s going on.That’s why we’ve developed sophisticated monitoring technology and automated processes to watch over your network and make sure it doesn’t become a problem. When potential issues arise, we’ll receive alerts immediately and be able to accurately diagnose the problem and quickly resolve it.     –Learn More

Software Support

We support all kinds of software packages for business including Microsoft Office, QuickBooks, AccountMate, Time Clock systems, Google Apps, SQL and MySQL databases, web-driven databases using PHP and more. Have you ever wanted to install a new piece of software but were unsure how to do it? We can guide you through the process and show you best practices for installation. Do you need custom programming to access your data? We can do that too!            –Learn More

Backup and Disaster Recovery

When it comes to data loss or cyber attack, we know you have a lot of questions. What’s the best way to secure my data? Which cloud-based backup solution is right for me? How much does this cost? We’re here to answer all your questions and make sure you’re 100% satisfied with our services. Root-InfoTech offers several ways to keep your data safe. First, we’ll show you how to use a local backup strategy so that when disaster strikes, you can always recover your data. Second, we’ll show you how a cloud-based strategy will allow us to secure your data in redundant locations. In most cases a combination of both will be used.     –Learn More

Cybersecurity Risk Assessment

Cybersecurity risk assessment is a structured and systematic process that businesses undertake to identify, evaluate, and manage potential cybersecurity threats and vulnerabilities. It involves analyzing the risks associated with the use of digital technologies, networks, and data, with the goal of mitigating these risks to protect sensitive information, critical systems, and overall business operations. Cybersecurity risk assessment is not a one-time endeavor; it’s an ongoing process that needs to adapt to evolving threats and changes in the technology landscape. By conducting regular risk assessments, businesses can proactively manage and improve their cybersecurity posture, make informed decisions about resource allocation, and ultimately reduce the likelihood and impact of cyber incidents.      –Learn More

PCI Compliance Assessment

PCI compliance, short for Payment Card Industry Data Security Standard (PCI DSS) compliance, refers to adhering to a set of security standards designed to protect the payment card data of customers and ensure secure payment processing. The PCI DSS is a comprehensive framework established by major credit card companies, including Visa, MasterCard, American Express, and others, to reduce the risk of data breaches and fraud related to credit card transactions. Businesses that handle, transmit, or store payment card data are required to comply with PCI DSS to maintain a secure environment. The standard encompasses a range of security requirements, including building and maintaining a secure network, protecting cardholder data, implementing strong access control measures, regularly monitoring and testing networks, and maintaining a robust information security policy.      –Learn More

VoIP Phone Systems

Running a business means making sure you have a reliable phone system at all times. With business VoIP, or Voice over Internet Protocol, you can have a reliable and affordable phone system that runs directly over an Internet connection that is already in place. Many different companies are already switching over to VoIP service in order to enjoy all the features and perks it has to offer. You’ll get the features that are important to your company at a much cheaper cost than a traditional landline. A PBX phone system is usually included with a business VoIP phone subscription. Typically, these systems are not free when purchased with a traditional phone company.      –Learn More

Website Development

Your website is the first impression potential customers will have of your business. It’s also one of the most important tools you have to help grow your business. That’s why it’s so important that you have a web developer who can make sure your site is up-to-date, functional and responsive. What does that mean? Well, it means that when someone visits your site they don’t have to struggle with a clunky layout or unresponsive design elements. Instead, they’ll just see a clean, easy-to-navigate site that helps them find what they’re looking for. Business web developers focus on responsive and well-optimized websites. With mobile devices making up the majority of internet use, it’s important that a company’s website functions on all types of smartphones, tablets, and mobile devices as well as traditional computers and laptops. Root-InfoTech can maintain your current website or help create a new website.     –Learn More

PHP Web-based Programs

Did you know PHP is used by almost 77% of all websites. At Root-InfoTech, we have the ability to create company specific, database driven software tailored to your needs. Perhaps you need a web-driven, data entry website designed to allow users to select specific items for your business. Root-InfoTech uses PHP and MySQL to build large, complex, and dynamic websites.     –Learn More

Network Cabling Service

Our company specializes in providing top-tier network cabling services, offering businesses a solid foundation for seamless and efficient communication. With a team of highly skilled professionals and a commitment to industry best practices, we design, install, and maintain network cabling solutions that are customized to meet the unique needs of our clients. Whether you’re looking to establish a new network infrastructure or upgrade an existing one, our expertise ensures that your organization enjoys robust connectivity, minimal downtime, and the flexibility to adapt to future technological advancements. Trust us to deliver the reliable and scalable network cabling solutions that your business demands.    –Learn More

Internet VPN Security

For anyone seeking a security while online, the benefits of using a VPN are immense. A VPN protects users by encrypting their data and masking their IP address, as a result their browsing history and location are untraceable. This increased anonymity allows for greater privacy, as well as freedom for those who wish to access blocked or region-bound content. Sensitive data like email, payment information, and location tagging is constantly being transmitted online. This information is trackable and easily exploited, especially on public networks, where anyone who has access to the network has potential access your personal data. A VPN connection scrambles your data into code and renders it unreadable to anyone without an encryption key.     –Learn More